Brasserie Prince – Video Transcript [Visual: Head and shoulders shot of Alain Roux] [Text on screen: “Alain Roux – Brasserie Prince”] Alain Roux (Senior Chef): “I’m the Senior Chef of the Brasserie Prince...” [Visual: Exterior of The Balmoral Hotel, three flags waving] “...at The Balmoral Hotel.” [Visual: Head and shoulders shot of Alain Roux] Alain Roux: “Working with Gratte Brothers is always the same experience.” [Visual: Close-up of a Gratte Brothers equipment sticker reading: “Supplied by Gratte Brothers Catering Equipment Limited”] “I know they’re well organised.” [Visual: Frontage of stainless-steel kitchen equipment; close-up of a Rational ‘SelfCookingCenter XS’ oven] “They’re always here early, and they finish when the job is done.” [Visual: Commercial kitchen with chefs preparing food] “It’s a question of understanding each other.” [Visual: Head and shoulders shot of Alain Roux] Alain Roux: “You know, you’re a cook – but when it comes to installing a kitchen, it’s almost a different matter.” [Visual: Chefs working in the kitchen] Alain Roux: “But you need to understand the chefs – and I think Gratte Brothers, they do that.” [Visual: Head and shoulders shot of Phil Hickman. On-screen text: “Phil Hickman – Head Chef, Brasserie Prince”] Phil Hickman: "I’m Phil Hickman, and I’m going to be the new Head Chef at Brasserie Prince by Alain Roux." [Visual: Phil in chef whites, working in the kitchen] Phil Hickman: “You can look at something and go, ‘Oh, we forgot that’…” [Visual: Head and shoulders shot of Phil Hickman] “…and you just pick up your phone and ring their mobile. You’re not sending an email…” [Visual: Chefs working in the kitchen] “…and then maybe getting an answer in a couple of days. You call them and it’s sorted there and then.” [Visual: Head and shoulders shot of Phil Hickman] Phil Hickman: "You say, ‘The spec on the fridge – is it this?’" [Visual: Close-up of the inside of a spotlessly clean oven] Phil Hickman: “And they go, ‘Yep, right – double-check now,’ and within 30 minutes, it’s sorted. So it’s very, very quick communication.” [Visual: Close-up shot of a chef preparing food in a stainless-steel bowl] Phil Hickman: “Which is so, so important. Without that, it starts stretching... weeks and weeks.” [Visual: Phil preparing food in the kitchen] Phil Hickman: “But they’re very on the ball.” [Visual: Gratte Brothers equipment sticker: “Supplied by Gratte Brothers Catering Equipment Limited”] [Closing screen: Logo for Gratte Brothers Catering Equipment Limited on a white background]